Content Producer- Dailybreak UK
Summary
Title:Content Producer- Dailybreak UK
ID:1052
Department:Dailybreak
Description

As our Dublin-based content producer you will be responsible for maintaining and building the relationship with Dailybreak.co.uk’s user base as well as contributing to our branded and organic content. Your mission will be to drive growth, engagement and retention. If you are an articulate, convincing and empathic communicator with a passion for writing and building online communities we’d love to hear from you!

 

Essential Job Functions:

  • Increase growth and engagement of our community by driving customer messaging across all avenues of communication including social media, email and customer service
  • Community management of Facebook, Twitter and Instagram
  • Writing branded and organic content
  • Compile and distribute social metrics
  • Develop automated and personalized messages
  • Be a community liaison to the product team; giving voice to key concerns and successes from our consumers
  • Send out regular emails and surveys to our readers
  • Develop plans to improve click and open rates for email communication
  • Build specialized mini communities around specific topics of interest, including a Facebook page devoted to our most valuable readers
  • Oversee new, pending and open support cases
  • Manage store and sweepstakes/prizes

Required Experience: 

  • 2+ years of experience in sales/marketing/analysis in social community management
  • BA or BS from an accredited university (a focus on business, marketing and/or communication is preferred)
  • Strong writing skills and basic knowledge of analytics
  • Experience with a customer messaging platform and social media platforms (example: Sprout Social)
  • Have successfully grown a live platform community in terms of size and standard engagement metrics
  • Image editing skills a plus!
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